ulanguage.net is an online platform that connects learners with independent language teachers from around the world. You can take personalized 1-on-1 or small group lessons via video call, tailored to your goals (conversation, exam preparation, business language, travel, etc.) cross all subjects. We’re not a traditional school — we’re a marketplace that makes it easy to find and learn from high-quality teachers.

It’s simple:

• -        Sign up for a free account.
• -        Browse and find a teacher that matches your needs (language, price, reviews, availability).
• -        Book a trial lesson or regular class.
• -        Pay securely through the platform. You can start learning.

Each teacher sets prices and they usually range from $3–$30 per hour, depending on their experience, the subject, and lesson type. Trial lessons are often cheaper or even free. The price is clearly shown before you book — no hidden fees or mandatory subscriptions.

Yes! Most teachers offer a trial lesson (typically 30 minutes or 60 minutes at a discounted rate or free). It’s the perfect way to experience their teaching style and decide if they’re the right fit. If it’s not a match, you can easily switch teachers.

Lessons are private 1-on-1 or small group video calls (using our platform tools). Teachers can share screens, materials, and exercises. You just need a computer or phone with a webcam, microphone, and stable internet. Lesson length is flexible — usually 30 to 60 minutes.

Very little:

• - A device with camera and microphone.
• - Stable internet connection.
• - Any materials the teacher may send in advance. No complicated software is required — everything happens right on ulanguage.net.

Use our filters: subject, price, ratings, specialties (conversation, grammar, IELTS, business English, etc.), native/non-native speaker. Watch their introduction video, read their profile, and check reviews from other students to make the best choice.

No problem — you can change teachers anytime. If the trial lesson isn’t a good fit, contact support and we’ll help with a refund or credit toward another class.

On uLanguage, cancellation or reschedule within 24h is not allowed. Each time slot of a teacher needs to be booked in advance and can only be booked once. 

If you can't take a lesson, make sure you're notifying your teacher at your earliest convenience. Talk with your teacher and see if a refund or rescheduling can be arranged. 

• Lessons that will happen within 24 hours can only be canceled or rescheduled by “report a problem” after lesson time, (How to report a lesson problem?)
• If your refund request is not agreed upon, your teacher is entitled to receive full payment.

Note that if both have agreed to "reschedule a lesson", the lesson can no longer be canceled but should proceed with a new date and time. Should there be further issues, you can report a problem again after the new lesson date and time. 

The student and the teacher have 72 hours to report a lesson problem since a lesson will be automatically confirmed as completed after 72 hours of the lesson time and lesson credits will be transferred to the teacher. 

If there is an issue with your lesson, make sure your stay in touch with your teacher, or turn to uLanguage in time to solve the problem. 

• Click "My Lessons" and find the problematic lesson under the "Waiting" category.
• Click “there was a problem” on the right side of the lesson page 
• Select the lesson problem and a solution
• Click "Confirm" and wait for the reply.

We support many popular languages, including English, Spanish, French, German, Chinese (Mandarin), Japanese, Korean, Vietnamese, and more. The list will keep growing as we add new teachers.

If in rare cases - teachers didn't attend a lesson without giving prior notice due to technical issues or personal emergencies - or there are other problems with your lesson, after the lesson, you can report a problem and let us know what happened.

In this situation, please make sure:

• Contact your teacher during and after the lesson time to check if the teacher is available 
• If there is no response from the teacher, report a problem
• Select lesson problem “teacher did not attend and did not give prior notice” and the solution

The teacher will have 7 days to respond to the request. If the lesson problem and solution are accepted, the lesson problem will be resolved in accordance with the solution proposed when the problem was reported. If the lesson problem and solution are declined, italki will settle the Lesson Dispute. A final decision will be made based on the information and details provided by both parties.

Currently, most lessons are 1-on-1 or small group with 2-4 students for maximum personalization and high quality.

Payment Methods

- Payments are processed securely through trusted providers such as Stripe.
You only pay after booking — no large upfront deposits are required.

- We also support bank transfers.

Bank Transfer Details

- Bank in Vietnam

•     Bank: TPBank
•     Account Number: 2239 8578 888
•     Account Name: Pham Phuoc Hung

- Bank in the United States

•     Payment Method: Zelle
•     Phone Number: +1 239 537 5408
•     Receiver Name: Phuoc Hung Pham

Currently, ulanguage.net does not issue official certificates (since teachers are independent). However, many teachers provide progress reports, feedback summaries, or preparation for official exams (TOEIC, IELTS, HSK, etc.). You can ask your teacher for a confirmation letter if needed.

Contact ulanguage2020@gmail.com. We offer 24/7 email/ticket support (response within 24 hours).

We focus on high-quality independent teachers, competitive pricing, a clean and easy-to-use interface, and excellent support — especially for beginners. No forced subscriptions, fully flexible scheduling, and exciting AI-powered features coming soon (planned after 2026).

Trial lessons are a way to learn how to use the uLanguage system. They give you a chance to see the whole picture of what the uLanguage experience is like at a discounted price. Trial lessons will help you get used to the payment process, the scheduling system, and how to confirm a completed lesson.

Each user has three trial lessons that they can use to try out uLanguage. You can use 1 trial lesson per teacher, and you can use them whenever you’d like. You do not need to use them all at once, trial lessons do not expire.

The purpose of offering trial lessons is to give a way for students to get to know the system, not a way to get to know the teachers. If you are on the fence about a teacher, we would recommend researching feedback about the teacher from previous students, and watching their introduction video.

However, if something happens and your trial lesson gets cancelled, you can contact uLanguage support with the lesson ID # of the canceled lesson, and we'll reactivate it for you.

To help our students quickly understand how uLanguage and lessons work, we have designed trial lesson to get you on board.  

• Trial lessons are offered by teachers at a discounted price 
• Each new user has 3 Trial lessons that need to be taken with three different teachers. 
• Not all teachers provide trial lessons. 

You can find your remaining trial lessons on your Student Dashboard. Trial Lessons do not expire until you complete all of them. 

• - Cancel 24+ hours in advance: No fee / full refund.
• - Cancel less than 24 hours: May incur a partial fee (depends on the teacher).
• - If the teacher cancels: 100% refund or credit.
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Nowadays, learning English online has become very popular as it allows you to study in the comfort of your home and save you time, energy, and money. But it may be challenging to learn English on your own or by relying only on traditional online courses. The best-proven way to learn English online is by hiring a private English teacher. And one of the best places to find an experienced English teacher is uLanguage.

Learning English with a private teacher on uLanguage has many advantages compared to traditional online courses:

- Your private English teacher will assess your level and develop a personalized study plan according to your level and learning objectives.
- They will confront you in real-life situations and provide more practical knowledge of the English language. You will gain practical knowledge that a standardized online course can not offer.
- Your online English teacher will help you work on the problematic aspects of the language and encourage you during the learning process.
- Your teacher is always aware of your language level and will teach accordingly. They will alter their teaching style at your pace and comfort.
- You will always have their full attention, and your teacher will answer any questions you may have about the language.

A confirmed Lesson is a commitment you make with a student. Reschedule or cancel only as a last resort, and only after you have communicated this to your student. 

We have a standardized lesson cancellation and rescheduling policy that applies to all teachers and students. Teachers cannot create their own policy.

• - More than 24 hours before the lesson start time: It's possible to reschedule or cancel when the student and the teacher agree (this must be done via the uLanguge platform).
• - Within 24 hours of the lesson start time: It's not possible to reschedule or cancel before the lesson start time. 

In emergencies where a large number of lessons need to be cancelled, please contact ulanguage2020@gmail.com for further help.

Lessons are held online, typically via:

• • - uLanguage’s integrated classroom, or
• • - Approved video platforms (depending on the course)

You’ll receive instructions before your first class.

Yes. You should leave your teachers a message to let them know. Late cancellations or no-shows may result in a lesson being counted as used.

No platform can guarantee fluency overnight — and anyone who does is selling dreams, not education. Your progress depends on:

• - Attendance consistency
• - Practice outside class
• - Your learning goals and effort

uLanguage guarantees qualified teachers, structured lessons, and transparent policies — the rest is teamwork.

Yes — once teachers are available for your level and schedule. In some cases, uLanguage may assign a suitable teacher initially to ensure you can start learning as soon as possible.

uLanguage teachers may be:

• • - Native speakers, or
• • - Highly qualified non-native speakers with strong teaching credentials

All teachers go through a screening and onboarding process before being eligible to teach.

uLanguage is growing in phases.

Teacher availability depends on:

• - Demand by language and level
• • - Time zone alignment
• • - Platform rollout stages

We activate teachers progressively to ensure lesson quality and system stability.

We take feedback seriously. You may:

• • - Request a teacher change
• • - Report technical or teaching issues
• • - Contact support for resolution

Our goal is long-term learning, not one-off transactions

You can reach us via: victorpham102@gmail.com

Please allow 24–48 hours for a response during busy periods.

Yes. We support:

• • - Absolute beginners
• • - Intermediate learners
  • - Advance learners
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Because real education platforms are built carefully, not recklessly.

We prioritize:

• • - Teaching quality
• • - System stability
• • - Fair treatment for teachers and students

Trial lessons are a way to learn how to use the uLanguage system. They give you a chance to see the whole picture of what the italki experience is like at a discounted price. Trial lessons will help you get used to the payment process, the scheduling system, and how to confirm a completed lesson.

Each user has three trial lessons that they can use to try out italki. You can use 1 trial lesson per teacher, and you can use them whenever you’d like. You do not need to use them all at once, trial lessons do not expire.

The purpose of offering trial lessons is to give a way for students to get to know the system, not a way to get to know the teachers. If you are on the fence about a teacher, we would recommend researching feedback about the teacher from previous students, and watching their introduction video.

However, if something happens and your trial lesson gets cancelled, you can contact italki support with the lesson ID # of the canceled lesson, and we'll reactivate it for you.

uLanguage is currently onboarding a large number of teachers while finalizing platform stability, student matching logic, and marketing rollout. Activation happens in waves, not immediately after onboarding. Being onboarded does not automatically mean classes start right away.

There are two types of teaching profile on uLanguage - Professional Teacher or Community Tutor. Each applicant can only choose one teacher type. You cannot apply to be an English Professional Teacher and Italian Community Tutor for example. 

Professional Teacher

• Professional teachers have training as educators and/or extensive professional teaching experience. They can provide students with resources, prepared materials, and structured lesson plans to help students reach their goals.
• To apply for a professional teaching profile, you must upload documents showing your training and experience as an educator.

Community Tutor

• Community tutors are friendly, helpful, knowledgeable, and use their time to provide students with conversation practice. 

On uLanguage, a lesson can only be canceled or rescheduled 24 hours before the lesson start time. If your lesson takes place after 24 hours, you can go to the lesson page and request to "change date/time" of the lesson or "cancel the lesson".

• -Students and Teachers each have ONE chance of requesting a lesson cancellation. 
• -When a lesson cancellation request is accepted, the lesson credits will be transferred back to the
• -The lesson will only be canceled or rescheduled when the other party agrees to the request. Otherwise, the lesson will proceed at the originally scheduled time.
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To help you get started, please follow the guide below to set up and update your teacher profile on our platform:
[Insert Profile Setup Guide Link Here].

Applicants will be notified of the result within 10 business days.

- Complete the following onboarding process within 15 calendar days upon receiving a pre-approval email.

- After you have completed the onboarding process and finished setting up your account, you are ready to go! 

First, professional teachers must demonstrate their qualifications for teaching all the language(s) they intend to teach.

Examples:

Acceptable documents

    1. Accredited language teaching certificate
    2. University degree in language teaching
    3. Teaching license
    4. Proof of employment at a language teaching institution

1. Accredited language teaching certificate

It must be issued by an accredited institution. The accreditation information is usually displayed on the certificate or available on the website of the institution.

Examples: CELTA, DELTA (English), TESOL, TEFL (English, minimum of 120 hours), DELE, ELE (Spanish), CTCSOL（国际汉语教师证书）(Chinese)          

 2. University degree in language teaching

A university degree in teaching ..... as a foreign or second language (bachelor's and above).

Degrees in literature, linguistics, or translation/interpretation don't qualify you as a professional language teacher. You need to provide other documents or proof showing your language teaching skills. 

 3. Teaching license

A national or state teaching license for the target language.

 4. Proof of employment at a language teaching institution

It can be a copy of a work contract showing your employment as a professional teacher or a reference letter from a school director or reputable teaching institution.

All documents must:

• - Be signed and dated
• - Have clearly visible contact information
• - Show the dates of your employment
• - Describe your responsibilities as a teacher
• 
  

Unacceptable documents

1. Unaccredited certificate

Free online courses or training, such as Certificate of Achievement, Certificate of Participation, or Certificate of Accomplishment.

Examples, courses from: Udemy, Coursera, or other MOOCs, Open2Study, ALISON online courses, community-organized workshops

2. Language proficiency certificate

This type of document shows your language proficiency, not your language teaching skills.

For example: IELTS, TOEFL (English proficiency exams), DALF, DELF (French proficiency exams), HSK (Chinese proficiency exam)

If a student is late, be available to teach during the entire booked lesson time. However, teachers are not expected to make up lesson time lost due to student tardiness and are not required to continue the lesson beyond the official end time. 

If a scheduled lesson can’t be completed on time, uLanguage encourages teachers and students to come to an agreement by reporting a problem. Please always keep any relevant information about the uncompleted lesson in case it needs uLanguage’s mediation. 

If a student fails to attend a lesson, it is your right to be paid in full. However, we do recommend considering allowing the student to reschedule if the student had an accident, an emergency, or it was an honest misunderstanding. 

No. Teachers on uLanguage are independent contractors. You are not an employee and are not bound by employment obligations.

You agree to a Teacher Independent Contractor Agreement when you join the platform. There is no long-term employment contract.

No. You choose your own availability and may accept or decline classes freely.

You receive service fees for completed teaching sessions. Payments are processed through uLanguage.

No. Payments are service fees, not wages or salaries.

Yes. You may stop offering services on uLanguage at any time.

Yes. You fully retain ownership of your likeness, videos, and materials.

Absolutely. You may choose to:

• • - Temporarily deactivate your profile until activation, or
• • - Permanently remove your profile and all related content

Just email our team, and we’ll process it promptly.

Activation allows your profile to be matched with students, but class volume depends on:

• • - Student demand for your subject
• • - Your availability
• • - Time zone compatibility
    We do not guarantee a minimum number of classes.

Teachers who have completed all onboarding steps and remain responsive will be prioritized when matching begins. Availability during peak student hours is also a key factor.

Please reach out to victorpham102@gmail.com